Exchange & Return policy
Welcome Vixn's thanks for your purchase. Sorry It didn't work out!
Since we are a brand new company we will not be taking returns we will only accept exchanges. Our line is currently limited release.
Should you wish to exchange a item we will be accepting exchanges within 10 days of receiving the item(s). Items must have tag attached and be unworn.
Please ship the items to:
Cosmic Vixn
Returns Department
17 Calle Maria
RSM, CA, 92688
Please send all exchanges with order number, reason for exchange, and tracking number to cosmicvixn@gmail.com. We will get back to you within 1-3 business days.
This helps us track your exchange, and confirms that we have received it, allowing us to process quickly. Please feel free to reach out should you have any questions about our policy. Thanks and we appreciate you! xo
International orders : Customers wishing to exchange merchandise must do so within 10 days of receiving the merchandise. It must arrive to us in the US within a month of the date you received your order. The garment must have tags attached.